Effective Date: 1st April 25
1. Overview
At Resync Spaces, transparent and timely payments are crucial to ensuring smooth progress and quality delivery of your interior design and furniture projects. This Payments Policy explains the terms, accepted modes, schedules, and consequences related to payments for our services and products.
2. Payment Schedule
| Stage | Description | Payment Amount |
| Booking / Project Initiation | To confirm your project and commence work | 10%–15% advance payment |
| Concept & Design Approval | After initial designs are approved | 20% of total project cost |
| Production & Procurement | Prior to ordering materials or furniture | 40% of total project cost |
| Installation & Execution | Before or on the day of site installation | 25% of total project cost |
| Project Completion & Handover | Final settlement upon project completion | Remaining balance (if any) |
Note: The percentages may vary based on project size and contract terms.
3. Modes of Payment
We accept the following secure payment methods:
- UPI (e.g., Google Pay, PhonePe)
- Bank Transfers / NEFT / RTGS
- Credit / Debit Cards (via PCI DSS-compliant gateway)
- Cheques (payable to “Resync Spaces”)
- Online Payment Gateways integrated with our Platform
4. Invoice & Receipts
- Invoices will be generated and shared via email or within your Resync Spaces account.
- All payments will be acknowledged with official receipts or tax invoices as applicable under GST law.
5. Taxes & Additional Charges
- All prices are exclusive/inclusive of GST as specified in the invoice.
- Any applicable government levies or cess will be charged separately.
- Additional work outside the original scope will be invoiced separately after mutual consent.
6. Late Payments & Penalties
- Payments must be made by the due date mentioned on the invoice.
- Late payments will attract interest at 1.5% per month or the highest rate permissible by law, whichever is lower.
- Delays beyond 30 days may lead to project suspension until dues are cleared.
7. Refunds & Adjustments
- Advance payments are generally non-refundable except as mandated by applicable laws.
- Refunds, if any, for cancelled orders or returned goods will be processed after inspection and in line with our Return & Refund Policy.
- Adjustments may be made for overpayments or disputes after verification.
8. Payment Disputes
- Any discrepancies or disputes related to payments should be communicated to our billing team immediately.
- We strive to resolve such issues within 7 business days.
9. Security & Privacy
- All payment information is processed securely using encrypted gateways compliant with data protection standards.
- Resync Spaces does not store full card details; only transaction tokens are retained as per PCI DSS standards.
10. Contact for Payment Support
For queries, assistance, or clarifications regarding payments:
Email: [email protected]
Phone: +91-860-296-0015
